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Payment

What payment methods does Sandul Villa accept for reservations and on-site payments?

Sandul Villa typically accepts payment for reservations through major credit cards like Visa, MasterCard, and American Express. On-site payments, such as for additional services or incidentals, can also be made using these credit cards. They may also accept cash payments in Sri Lankan Rupees (LKR) for on-site expenses.

Is a deposit or pre-authorization required when making a reservation at Sandul Villa?

Sandul Villa may require a pre-authorization or a deposit to secure your reservation. This pre-authorization is often taken on your credit card to guarantee the booking. The specific terms and conditions regarding deposits and pre-authorizations can vary, so it’s important to review the reservation details and confirm this information with the hotel when making your booking.

What is the currency used for billing at Sandul Villa, and is there a foreign exchange service available on-site?

Sandul Villa typically bills in Sri Lankan Rupees (LKR). If you have a foreign currency, they may offer foreign exchange services or provide information on the nearest currency exchange facilities, including banks or exchange bureaus in the vicinity.

Are there any additional charges or taxes applicable to the room rate at Sandul Villa?

In Sri Lanka, hotels often apply a service charge and government taxes to the room rate. The specific charges may vary, but typically, it includes a 10% service charge and a 15% Value Added Tax (VAT) on the room rate. It’s advisable to confirm the exact charges and taxes with the hotel at the time of booking to avoid any surprises during your stay.

Reservation

How can I make a reservation at Sandul Villa, and what are the available booking methods?

Reservations at Sandul Villa can typically be made through our official website, via email, or by contacting our reservation desk directly by phone. You can find reservation contact details and an online booking platform on our website to make the process convenient and accessible.

What information and details are required when making a reservation at Sandul Villa?

When making a reservation at Sandul Villa, you will typically need to provide essential details such as your name, contact information, the number of guests, preferred dates of stay, and any special requests or room preferences. It’s important to provide accurate and complete information to ensure a smooth booking process and to meet your specific needs during your stay.

What is your refund policy?

Sandul Villa’s refund policy may vary depending on the specific circumstances. Typically, they have a 48-hour cancellation policy for a full refund if canceled within this time frame. However, it’s recommended to contact the hotel directly for detailed information regarding refunds, as policies may differ based on reservation types and time frames.

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    • Our Address

      Sandul Villa
      No: 510/41, 11th Lane, Beruwala
      Sri Lanka, 12070 Post Code

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      Tel.: +94 (0)372 515 5005
      sandulvillaestonia@gmail.com
      senaka.sanjeewa@yahoo.com

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